Privacy Policy
Welcome to ByKoHeu. Protecting your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect from you, how we use it, and your rights regarding your personal data. Please read this document carefully to understand our practices.
What Data We Collect
We collect various types of information to provide and improve our services. The categories of data we collect include:
- Personal Identification Information: such as your name, email address, phone number, and mailing address when you contact us or register on our site.
- Usage Data: information related to how you use our website, including pages visited, time spent on pages, and navigation paths.
- Cookies and Tracking Data: small data files stored on your device to enhance your user experience and gather analytical data.
- Communication Data: any correspondence you send to us via email, contact forms, or other communication channels.
How We Use Data
The information collected is used exclusively to provide and enhance our services, as well as to communicate with you. Specifically, we use your data to:
- Process your inquiries and provide customer support.
- Improve website functionality and user experience.
- Send you relevant updates, newsletters, or notifications related to our services — only if you have consented to receive such communications.
- Analyze usage patterns to optimize content and service offerings.
- Ensure the security and integrity of our website.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.
Types of cookies we use include:
- Essential Cookies: Necessary for website operation and cannot be disabled.
- Analytical Cookies: Help us understand website usage to improve performance.
- Functional Cookies: Remember your preferences and settings.
You may configure your browser to refuse cookies or notify you when cookies are being sent. However, some parts of the website may not function properly if cookies are disabled.
Third-party Links
Our website may contain links to third-party websites and services for your convenience. We do not control these external sites and are not responsible for their privacy practices or content.
We recommend reviewing the privacy policies of any third-party sites you visit through links on our website.
Data Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure with encryption protocols.
- Access controls limiting data to authorized personnel only.
- Regular security audits and updates to our systems.
Despite these efforts, please be aware that no method of internet transmission or electronic storage is completely secure.
User Rights
You have certain rights regarding your personal data under applicable data protection laws, including but not limited to:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data where applicable.
- Right to Restrict Processing: Limit how we use your data under certain circumstances.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Data Portability: Receive your data in a structured, commonly used format.
If you wish to exercise any of these rights, please contact us using the details below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
- Email: [email protected]
- Phone: +49 221 47000
- Address: Luxemburger Str. 124, 50939 Köln, Germany
- Social/X: https://x.com/DLR_en
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.